Privacy Policy of 777p

Introduction

777p ("we", "us", "our") operates an online casino and sports betting platform primarily serving users in Bangladesh. We understand that your privacy is important to you, and we take our responsibility to protect it seriously. This Privacy Policy describes the types of personal information we collect, how we use that information, how we share it, and the choices you have regarding your personal data.

By registering an account and using the 777p platform — including accessing cricket betting, live casino games, slots, and payment services — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.

Information We Collect

We collect two main categories of information: data you provide to us directly, and data we gather automatically when you use our platform.

Information You Provide Directly

• Full name, date of birth, and gender — used for account creation and age verification (21+ only).
• Contact information, including your phone number and email address, used to communicate account updates, transaction confirmations, and responsible gaming alerts.
• Government-issued identification documents (National ID card, passport, or driving licence) submitted during KYC verification to comply with our platform's anti-fraud and age-verification requirements.
• Financial information such as bKash, Nagad, or Rocket mobile wallet numbers, and any bank account details (e.g., Dutch-Bangla Bank, BRAC Bank, City Bank, Sonali Bank) provided during deposits or withdrawal requests.
• Communications you send to our support team, including emails, live chat messages, and any feedback or complaints submitted via our contact form.

Information Collected Automatically

• Device and browser information, including device model, operating system, unique device identifiers, browser type and version, and screen resolution.
• IP address and approximate geolocation data derived from it, used to confirm platform availability in your region and to detect suspicious login attempts.
• Usage data, including the pages you visit, games you play, bets you place, session duration, and in-platform navigation patterns.
• Cookies and similar tracking technologies that enable the platform to remember your preferences, maintain your session state, and improve performance.

How We Use Your Information

We use the personal information we collect strictly for legitimate purposes related to operating the 777p platform and delivering a safe, enjoyable gaming experience. Specifically, we use your data to:

• Create and manage your account, verify your identity, and confirm that you meet the 21+ age requirement applicable to all players on the platform.
• Process deposits and withdrawals via payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintain accurate transaction records.
• Deliver and personalize your gaming experience, including cricket betting markets, live casino tables, and slot games tailored to your activity history.
• Send you important service communications such as account security alerts, bonus notifications, withdrawal confirmations, and responsible gaming reminders.
• Detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or harmful conduct on the platform.
• Improve our platform performance, identify bugs, analyze usage patterns, and develop new features that better serve our Bangladesh-based player community.

Sharing of Your Information

777p does not sell your personal data. We share information only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

Service Providers and Partners

We engage trusted third-party service providers to support platform operations — including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), fraud detection services, customer support tools, and cloud hosting providers. These parties access your information solely to perform services on our behalf and are contractually bound by strict confidentiality obligations. They may not use your data for their own marketing or commercial purposes.

Legal and Regulatory Obligations

We may disclose your personal information to law enforcement agencies, courts, or other authorities when required by applicable law, a valid legal process, or to protect the rights and safety of 777p, our staff, or other users. We will notify you of such disclosures where permitted by law.

Business Transfers

In the event that 777p undergoes a merger, acquisition, restructuring, or sale of all or a portion of its assets, your personal data may be transferred to the successor entity. You will be notified via email or a prominent notice on our platform before your data is transferred and becomes subject to a different privacy policy.

Cookies and Tracking Technologies

777p uses cookies and similar technologies to improve your browsing experience, maintain your active session, and analyze how users interact with our platform. We use the following categories of cookies:

• Essential cookies — required for the platform to function correctly (e.g., keeping you logged in, remembering your preferences, securing your session).
• Analytics cookies — help us understand aggregate usage patterns, popular games and betting markets, and where users encounter technical issues.
• Functional cookies — enable personalised features such as language preferences, game history display, and notification settings.
• Advertising cookies — used to display relevant promotional offers and to limit how many times you see the same advertisement.

You can control cookie preferences through your device or browser settings. Please note that disabling essential cookies may impair the functionality of the 777p platform and may prevent you from accessing certain features, including your account and payment services.

Data Retention

We retain your personal information for as long as your account remains active or as long as necessary to provide you with our services. Where your account is closed or deleted, we may retain certain data for a period thereafter in order to comply with our legal obligations (including anti-money laundering and fraud prevention records), resolve disputes, enforce our agreements, and uphold our responsible gaming commitments.

Typically, financial and identity records are retained for a minimum of five (5) years from the date of the last transaction or account closure, whichever is later, in accordance with applicable financial regulations. Communication records (support tickets, live chat logs) are retained for up to two (2) years.

Payment Data and Financial Security

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment credentials are processed by our certified payment partners. 777p does not store your full payment card numbers or mobile banking PINs on our servers at any point.

All payment transactions are encrypted end-to-end. Transaction reference numbers, amounts, and timestamps are logged to facilitate dispute resolution and regulatory compliance. These financial records are maintained separately from gameplay data with additional access restrictions.

Your Rights and Choices

As a user of the 777p platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected].

• Right of Access — you mayrequest a copy of all personal data we hold about you, including what categories of data we have, where it was obtained, and how it is being used.
• Right of Rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it without undue delay.
• Right of Erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing — you may request that we limit how we use your data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to Object — you may object to the processing of your personal data for direct marketing purposes at any time. We will cease such processing upon receipt of your objection.

We will respond to all data rights requests within five (5) business days of receipt. In complex cases, we may extend this by a further ten (10) business days, in which case we will notify you of the extension and the reason for it.

Security Measures

777p implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, firewalled and access-controlled server infrastructure, regular security audits and vulnerability assessments, strict internal access controls that limit data access to staff who require it for their job function, and multi-factor authentication for administrative system access.

While we take all reasonable steps to protect your information, no internet-based platform can guarantee absolute security. We encourage you to use a strong, unique password for your 777p account, to enable any available two-factor authentication, and to contact us immediately at [email protected] if you suspect any unauthorised access to your account.

Age Restriction Policy

777p is strictly an adult-only platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain any personal data from individuals under the age of 21. During registration and KYC verification, we apply age-verification checks to confirm eligibility. If we discover that personal data has been collected from a person under 21, we will immediately delete that data and close the associated account.

Changes to This Privacy Policy

777p reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered users via email and display a prominent notice on the platform for a period of at least 14 days prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of 777p following the posting of changes constitutes acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777p handles your personal data, our privacy team is here to help. We are committed to resolving all privacy-related enquiries promptly, professionally, and in accordance with the terms of this policy.

Email us at: [email protected]

Our support team is available 7 days a week. We aim to respond to all privacy enquiries within 5 business days of receipt. For urgent account security concerns, please mark your email subject line with "URGENT — Account Security" to ensure priority handling.